Legal

Draft for legal review. Prepared as a starting point, not as legal advice. Company details marked in brackets must be completed and the whole document checked by a qualified adviser before publication.

Privacy policy

Who we are

Aventas Digital [full registered legal entity name], trade licence number [licence number], registered at [registered address], Dubai, United Arab Emirates. In this policy "we", "us" and "our" mean Aventas Digital. For any privacy question, contact hello@aventas.digital.

We are the controller of the personal data described below. Where we handle personal data on behalf of a client as part of a project, the client is the controller and we act as a processor under a separate written agreement.

Which laws apply

We operate from the United Arab Emirates and handle personal data under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and its implementing regulations. Where we offer services to, or monitor the behaviour of, individuals in the European Union or the United Kingdom, we also handle personal data under the EU General Data Protection Regulation (Regulation 2016/679) and the UK GDPR. Where the two regimes differ, we apply the stricter standard.

What we collect

• Enquiry data. Name, email address, company name, website address, the option you select and anything you write in a message field.
• Visibility check data. The domain you submit, plus your name and email address if you request the report.
• Usage data. Pages visited, approximate location derived from IP address, device and browser type, referring source, and time on page. Collected only where you have consented to analytics cookies.
• Correspondence. Emails, messages and call notes exchanged with you.

We do not knowingly collect special category data, and we do not ask for it. Please do not send it to us through this website.

Why we use it, and on what basis

• To answer your enquiry and provide a proposal. Basis: steps taken at your request before entering a contract (GDPR Art. 6(1)(b)); your consent under the UAE PDPL.
• To deliver services you have engaged us for. Basis: performance of a contract.
• To send the visibility report you asked for. Basis: consent, given when you submit your details.
• To improve the website and understand how it is used. Basis: consent for analytics cookies.
• To meet accounting, tax and regulatory obligations. Basis: legal obligation.
• To protect the website from misuse and to establish or defend legal claims. Basis: legitimate interests.

We do not sell personal data and we do not use it for automated decision making that produces legal or similarly significant effects.

Marketing

If you ask for the visibility report or make an enquiry, we may contact you about related services. Every message includes a one-click unsubscribe, and you can opt out at any time by emailing us. We do not add you to a general mailing list without your consent.

Who we share it with

We share personal data only with providers that help us run the business, each bound by a written agreement and permitted to use the data only on our instructions. These currently include [hosting provider], [email delivery provider], [analytics provider], [CRM provider] and our professional advisers. We also disclose data where required by law or a competent authority.

International transfers

Some providers process data outside the UAE or the EEA. Where personal data protected by the GDPR leaves the EEA, we rely on an adequacy decision or on Standard Contractual Clauses together with a transfer risk assessment. Where personal data protected by the UAE PDPL leaves the UAE, we transfer only to jurisdictions with an adequate level of protection or under an appropriate contractual safeguard or your explicit consent.

How long we keep it

• Enquiries that do not become projects: [24] months from last contact.
• Client records: for the engagement and [7] years afterwards, to meet accounting and limitation requirements.
• Analytics data: [14] months.
• Marketing consent records: until withdrawn, plus [3] years as proof of consent.

Your rights

Subject to the conditions in the applicable law, you may request access to your personal data, correction of inaccurate data, erasure, restriction of processing, portability, and you may object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any right, email hello@aventas.digital. We respond within one month, or within the period required by the applicable law. If you are not satisfied, you may complain to the UAE Data Office, or to your local supervisory authority in the EEA or the Information Commissioner's Office in the UK.

Security

We apply technical and organisational measures appropriate to the risk, including encryption in transit, access control on a need-to-know basis, multi-factor authentication on business systems, and supplier due diligence. No system is completely secure, and we will notify you and the relevant authority of a qualifying personal data breach within the timeframes the law requires.

Terms of use

By using this website you accept these terms. If you do not accept them, please do not use the site.

The website

We provide this website for general information about our services. We may change, suspend or withdraw any part of it without notice. We try to keep content accurate and current but give no warranty that it is complete, accurate or up to date.

No advice

Nothing on this website is professional, legal, financial or tax advice, and nothing here creates a client relationship. Any figures shown describe past client outcomes in their specific circumstances. They are not a promise, projection or guarantee of results for any other business. Anything labelled a projection is a forecast, not booked revenue.

The visibility check

The visibility check is a free request form. Submitting a domain places a request for a manual review by our team. It does not create a contract and produces no automated result or score. We may decline any request.

Intellectual property

All content on this site, including text, design, code, graphics and layout, belongs to Aventas Digital or our licensors and is protected by copyright and other rights. Client names and logos shown belong to their respective owners and appear with permission to identify work we have delivered. You may view and print pages for your own reference. You may not reproduce, republish or use any part commercially without our written permission.

Your conduct

You agree not to misuse the site, including by introducing malicious code, attempting unauthorised access, scraping at a rate that degrades service, or submitting false or third-party personal data without authority.

Third-party links

Where we link to other websites we do so for information only. We do not control them and accept no responsibility for their content or their handling of your data.

Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business or loss of data arising from use of this website, and our total liability in connection with the website is limited to [AED 1,000].

Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have exclusive jurisdiction. If you are a consumer resident in the EEA or the UK, you keep the benefit of any mandatory protections of your local law.

Cookie notice

A cookie is a small file placed on your device. We use the following categories:

• Strictly necessary. Required for the site to function and for security. These do not require consent.
• Analytics. Help us understand how the site is used, in aggregate. Set only with your consent.
• Advertising. Used to measure campaign performance and show relevant ads. Set only with your consent.

You can accept or reject non-essential cookies when you first visit, and change your choice at any time through [cookie settings link]. You can also block or delete cookies in your browser, though parts of the site may then not work as intended.

Outstanding: a consent banner that blocks analytics and advertising cookies until consent is given is required before this site can lawfully serve EEA or UK visitors with those cookies. It is not yet implemented, and the full cookie table below needs completing once the analytics and advertising tools are chosen.

Accessibility statement

We want this site to be usable by as many people as possible. We aim to meet the Web Content Accessibility Guidelines 2.1 at Level AA.

Measures in place include semantic HTML structure, keyboard access to all interactive elements, visible focus indicators, text alternatives for meaningful images, and respect for the operating system's reduced motion setting, which disables the animation throughout the site.

Known limitations we are working on: [list any known issues here after an audit]. This site has not yet had a formal third-party accessibility audit.

If you find something you cannot access, email hello@aventas.digital and tell us the page and what went wrong. We will respond within five working days and provide the information in an alternative format where we can.